Archive for the ‘Social Media’ Category

5 Tips for Improving a Page’s Edgerank

Posted May 14, 2013, by

In my most recent blog post, I explained what Facebook Edgerank is and why it is important for brands to know about.

Now, I will give a few quick tips on how to improve your page’s Edgerank.

Stats from Facebook

1. Get to the Point
Posts between 100 and 250 characters get 60 percent more likes, comments and shares than posts more than 250 characters.

2. Use Visuals
Posting visuals increases user engagement. Photo albums get 180 percent more engagement. Photos get 120 percent more engagement. And videos get 100 percent more engagement.

3. Post Every Day
Since 96 percent of fans of a brand never return to your page after the initial like, posting frequently is a great way to consistently reach fans within the newsfeed.

4. Ask Your Fans
Asking questions or fill in the blank posts see an increase of engagement by 90 percent.

5. Photo with a Link
To keep chances of engagement higher, when posting a link, upload a photo and then include a caption and the URL in the caption space.

Facebook Edgerank: The Newsfeed Algorithm

Posted May 9, 2013, by

To start this blog off, I’ll share two little-known Facebook facts.

  1. Users spend more than a quarter of their time on Facebook scrolling through their newsfeed.
  2. Most fans of a brand will never return to that brand’s page after an initial Like.

So what do these two facts mean?

The newsfeed is the best opportunity for brands to reach their fans. Since users spend so much time scrolling up and down the newsfeed checking out all the latest happenings in the “Facebook world,” it is important for brand’s posts to show up in their fans’ newsfeed.

Unfortunately, but understandably, not every single post is seen by every single fan, much like you won’t see every one of your 500 plus friend’s posts.

So, how is it determined what shows up in whose newsfeed? It’s determined by something called Edgerank. Edgerank is the algorithm used by Facebook to determine where and what posts appear on each individual user’s newsfeed. The three variables that make up this algorithm are affinity, weight and time-decay.

 

AFFINITY
Affinity measures the relationship between the viewing user and the creator of the post. The closer the relationship, the higher the score of the post. It’s important to note that affinity is one-way. For example, if user 1 interacts often with user 2, but not with user 3, user 2’s posts are more likely to appear in user 1’s newsfeed.

WEIGHT
Different types of posts hold different weights. The higher the weight, the higher the score of the post. Photos and videos rank the highest, followed by links, followed by plain text updates. It is important to note that engagement from other users also determines the post’s weight. Which means, a plain text update has the possibility of holding more weight than a photo or video.

TIME-DECAY
As a post ages, it begins to lose value, keeping your newsfeed fresh with recent news.

Marketing Yourself: Interviewing 101

Posted May 2, 2013, by

‘Tis the season. It is getting warmer, school is coming to a close and summer will be here in one month. Students, college graduates in particular, will be going on interviews and starting down their career path. Working as an account executive, and prior to that, a property manager I have been in sales for the better part of a decade, meeting with a prospective client/resident is similar to being interviewed, you always want to place your best foot forward.  

Below are a few tips/life experiences I hope will help to prep and overcome those interview butterflies.

1)      Appearance:  An opinion will be formed of you before you even open your mouth to say “Hello I am…” The first thing I do before walking in to meet with a prospective client is check my teeth, pop a mint (preferably enroute to the meeting, no gum, no need to show off your chewing skills), check clothes and hair. Walk in with a confident smile no matter how hard your knees are knocking.

2)      Preparation/Presentation:  Knowledge is power: never a truer statement. Have you done your homework on the company? For all prospective clients there is research to be done prior to meeting.  In order to sell them a product I need to know how it will benefit them. In order to land the job, you need to know how you will benefit the company. Make sure you have all the necessary tools at your disposal, a note pad, pen and updated resume will be helpful, no cell phone, leave that in the car. The person in front of you deserves your undivided attention.

3)      Communication/Speech:  Be sure to annunciate all words, making sure to use yes and no in place of yeah or naw. I am not suggesting that you sound like a robot by any means, but you do want to be aware of your audience.  Practice with a friend and if you are able tape yourself, we are our own worst critic. You will be able to see if you are fidgeting or generally look uncomfortable. Proper speech and confident body language speak volumes, no pun intended.

4)      Follow up/Follow through:  There is a debate on whether you should send a thank you card, or a thank you email. I am more old fashion and prefer to send thank you cards to my prospective clients. I think it is great to receive items in the mail and I feel others have that same opinion. Although convenient and more utilized, a thank you email does not give you the same warm fuzziness as a card.

5)      Social media:  As a professional who wishes to be taken seriously that is the image I wish to project. Make sure your Facebook, Twitter, Pinterest and LinkedIn accounts are all family appropriate.  Most employers are going to Google you to see what pops up and most likely it will be prior to your meeting, what image are they are going to see?

I hope these items are helpful and keep in mind a rejection isn’t finite, it just means not at this moment.  If a prospect tells me “no,” I follow up with them in a couple months.  Situations change and there may be an opportunity at a later date.

Facebook Ad Targeting Options

Posted April 30, 2013, by

With more than one billion users, Facebook has become a platform for many businesses to advertise on. And with so many different users on Facebook, it is important to make sure your ad is reaching the right audience.

Facebook offers marketers the ability to target their audience very thoroughly. The following is a list of exactly how detailed the targeting of a Facebook ad can be.

LOCATION
Choose between ‘Country,’ ‘State/Province,’ ‘Zip Code’ and ‘City.’ If you choose to target as detailed as city, you are then given the option to target with ’10,’ ’25′ or ’50′ miles of that city.

AGE
Choose an age group from ’13′ to ‘No Max.’ You can also check a box that requires exact age matching. If you leave the box unchecked, your ad may be shown to users slightly outside of the selected age range.

GENDER
Choose ‘all,’ ‘men’ or ‘women.’

PRECISE INTEREST
Choose your audience based on what users have listed as an interest on their personal timeline.

BROAD CATEGORIES
Target your audience by reaching groups of people who share similar interests and traits.

CONNECTIONS
Choose to have your ad shown to anyone or only to users who are not already connected to your page.

INTERESTED IN
Choose ‘all’ unless you want your ad to be shown to users who are interested in a specific gender for dating, networking, friendship or a relationship.

RELATIONSHIP STATUS
Choose your audience based on people’s current relationship status. Choose between ‘all,’ ‘single,’ ‘ in a relationship,’ ‘married,’ ‘engaged’ and ‘not specified.’

LANGUAGES
If the audience you are targeting uses a language not common to the location you chose, you can then add additional languages.

EDUCATION
Choose between ‘anyone,’ ‘in high school,’ ‘in college’ and ‘college grad.’

WORKPLACES
Enter a specific company or organization to target those who work for that business.

If you need any help determining the right audience and setting up a Facebook ad for your business, give us a shout!

Converting a Personal Account to a Facebook Page

Posted April 9, 2013, by

By now, many companies have integrated social media as a part of their marketing strategy. You may have heard a phrase similar to, “jumping into the Facebook world.” Though we encourage our clients and others to “jump into” the social media world, it is important to do some research and create a strategy before doing so. If you do not have a thought out strategy or are unfamiliar with how to operate social media sites, mistakes can and most likely will be made.

One mistake that I have seen some companies make right off the get-go is incorrectly setting up their business Facebook page. Instead of setting up a Facebook page, they actually create a personal account for their business. Not only does a personal account limit a business to a variety of features, but it also violates Facebook’s terms of using a personal account to represent something other than yourself.

If you have mistakenly been using your business page with a personal account, the good news is that you can convert your page to the correct format in a few short steps.

Before converting your page, make sure you download your timeline information, as not everything will carry over during the transition. To download your files (sent and received messages, photos and videos you’ve uploaded, etc.) follow these steps:

  • Click on the gear icon on the top right corner of your page.
  • In the dropdown box, click ‘Account Settings.’
  • Near the bottom of the page, click ‘Download a copy of your Facebook data.’
  • Click ‘Start My Archive.’

Once your data has been saved, you are ready to convert your personal account to a Facebook page.

When the conversion is complete, you will notice a few things that automatically happen on your page, such as:

  • Your username becomes your page name.
  • All your friends are converted to people who like your page.
  • Your profile picture becomes your page’s picture.

From there, you can start filling out your About Page and begin posting away.

If you need help setting up or integrating social media into your marketing strategy, give us a shout!

Facebook Adds Reply Option to Comments

Posted March 26, 2013, by

Facebook announced yesterday a new feature that allows users to reply directly to comments left on their page.

The purpose of this feature is to make navigating through conversation threads much easier. Now, instead of replying to a comment on your page and having it appear beneath all pervious comments, it will appear directly after the comment you are replying to.

Another great addition to this new feature is that Facebook will prioritize comments based on engagement. Meaning, the most active comments will appear at the top of your post.

This new reply feature is also available for Facebook company pages. To turn on the comment reply option, sign in as the admin and follow these steps:

 

- Click ‘Edit Page’ on the top right of your screen.

 

- In the dropdown box, click ‘Manage Permissions’.

 

- Near the bottom of the page, check the box that reads, ‘Allow replies to comments on my Page’.

 

- Click ‘Save’.

 

And there you have it – start enjoying an easier way to read through your conversation threads!

If you need help setting up or managing your business Facebook page, give us a shout, we’d love to help.

Vine: Short Video Marketing

Posted March 5, 2013, by

Six seconds. That’s all you get with Twitter’s new mobile video app – Vine. The six-second video concept fits perfectly with Twitter’s short and simplistic style. The videos that Vine allows users to create are similar to animated GIFs, as they play on a loop with no start, stop or pause button.

If you are thinking that your business doesn’t need a Vine account because you use other video sharing services like YouTube or Vimeo, you should look at some of the benefits that Vine has to offer.

Benefits of Vine

  • Easy to use.
  • Quick video creation.
  • Instantly upload to Facebook and Twitter.
  • Correlates with people’s short attention span.
  • Pushes creativity.

Though the app is fairly new, many marketers have started testing it out for themselves. Here are a few ways that your business could use Vine for creating marketing videos:

  • Demoing products.
  • Behind the scenes at the office.
  • Customers using your product.
  • Sneak peek of a new product.
  • Short clips to promote an upcoming event, seminar, speaker, etc.

As of now, Vine is only available on the iPhone and iPod touch, but according to Twitter, it should be available for other platforms soon.

Put your creativity to the test. You have six seconds. Ready? Go.

Sharing Foursquare Places with Friends

Posted February 21, 2013, by

Foursquare has made another update to reach those who may not yet have the Foursquare app.

As you may know, Foursquare holds a lot of information about different places and businesses; information such as menus, photos and tips from past visitors.

Foursquare has now made it easier to share this information with friends, whether they do or do not have the Foursquare app. Users have the option to Tweet, post to Facebook, email or text a place. When friends (without a Foursquare app) click on the shared link, they’ll be taken to a new page displaying all of the important company information.

This is great news for businesses, as company Foursquare pages will now have the opportunity to reach more than just Foursquare users.

If you have not taken the time to set up your company’s Foursquare page, I recommend that you do so. Include as much information as you possible can, such as phone number, hours of operation, company bio, address and a website link.

If you need help setting up your Foursquare page, give us a shout, we’d love to help!

Online Account Security: Skylar’s Super Security Tips

Posted January 31, 2013, by

Protecting your identity is not easy in this day and age, with endless information at any one person’s fingertips. Below are my personal tips that touch on the basics of password security. 

Tip 1: Make it a good password

Stay away from names or anything personal. Try a couple random words put together, capitalize one or two letters and add a Symbol. It doesn’t need to be a ‘super’ password that is a random string of numbers, letters and symbols that is 12 characters long. Here is an example of a good password: roCkhat4# easy to remember, hard to guess and fits most requirements that websites have for passwords. The reason this is just as effective as a ‘super’ password is because most accounts are stolen by the way of Social Engineering, not actual Hacking.

Tip 2: Don’t give out your password

This one sounds easy, but it is the biggest reason why people’s accounts get compromised. People do not purposely give their passwords, but they are tricked into giving out the information. Do not trust links you receive in emails unless you specifically requested the email. You can receive what you think is a legitimate email from a website with a link asking you to reset your password or log into your account. To combat this, never follow a link that asks you to click and log in. If you receive an email asking you to log into a website don’t click the link but instead manually go to their site by either Google search, or typing the URL in your browser. This technique of having you log into websites that look like the real deal is called Phishing.

Tip 3: Use different passwords

You do not have to use different passwords for every single site you need to log into, that would be cumbersome and annoying. I recommend sticking with a unique password for your email most importantly. Personally I have an email password for my main email, a password for my social media accounts and a password for my bank. Any other websites I need to log into I use the same password, unless I have personal information attached to them. If you have the same password for everything then you are in great danger of losing all of your accounts.  If one account is compromised, then they all are and you could have a big issue on your hands.

I am barely scratching the surface in security for your identity. If you take one thing away from this blog make it this tip: Ensure your email password is the most secure, make sure it is unique from every other password.

Keep it Consistent

Posted January 29, 2013, by

By now, most businesses have added social media as part of their marketing strategy. Though most companies start with a Facebook page, it is not unlikely to see more and more social media icons on the top of a company’s homepage.

Having more than just a company Facebook page is a great thing since each site benefits a business in its own way. However, if you do set up a Facebook, Twitter, LinkedIn and etc. account for your business, make sure to keep a consistent look and feel between each channel.

Though you can use each account in its unique way, follow this list of things to keep consistent throughout each page:

  • Logo
  • Header/Cover Image
  • Backgrounds
  • Company Bio
  • Tone of Voice
  

Note: Not each platform gives its users the option to fully customize the page. For example, Twitter allows you to change your profile background, whereas Facebook does not.

If you need help setting up or managing your company’s social media accounts, get a hold of us!