Archive for the ‘General’ Category

Top Five Reasons We Love Michiganders

Posted June 30, 2011, by MeetMichigan

A lot of people seem to be fearful of “the tweet.” A majority of the places we’ve visited in the last three days are on Facebook, while Twitter remains a daunting land of mystery. So, on this second annual national social media day, #MeetMichigan is here to say, ‘look beyond the tweet and get to know the tweeter.’

One of the best things about Michigan is its people. We work hard, we play hard and those who try, tweet hard. As we roll into Traverse City for the much anticipated @TCTweetUp at Left Foot Charlie, we give you the top five reasons we love Michiganders today.

  1. If you wave, they wave back.
  2. They let you behind the counter and howl for you while dozens of people eat lunch.
  3. They don’t get mad when you use their circle drive to turn around on M-115 because you passed the sign for Benzie County.
  4. They care about their state and value buying locally.
  5. They give you the (honorary) employee discount when you say you’re tweeting about their business (even if they’re not on Twitter).

Perhaps more Michigan businesses will be on Twitter when national social media day 2012 rolls around. Until then, let’s embrace the businesses and people who support them by showing the positive impact social media can have on our state.

Anna, Julie and Aha with the awesome staff at Da Dawg House in Cadillac.

Anna, Julie and Aha with the awesome staff at Da Dawg House in Cadillac.

The #MeetMichigan crew with Victoria Mekas, owner of Hilltop Soda Shoppe in Benzonia.

The #MeetMichigan crew with Victoria Mekas, owner of Hilltop Soda Shoppe in Benzonia.

Packing – Special PRops Style

Posted June 23, 2011, by MeetMichigan
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Special PRops - Anna, Emily, Julie and Kelly

Motion Marketing & Media’s Special PRops team has a number of talents. Lucky for us — since we’ve decided to hit the road and Tweet from all 83 counties in the great state of Michigan — a lot of those valuable skills come from the fact that we are all pretty experienced road-trippers.

  • Our very own Julie Becker recently penned a column for Capital Area Women’s LifeStyle Magazine titled “6 Tips for Road Trips.” You better believe the Special PRops team has a copy of that taped to the dashboard of the trusty M3 van.
  • Just a few months earlier our own Emily Caswell (who doubles as both the Discussion Diva at M3 and the Managing Editor at CAWLM) wrote a column about her love of the open road (and the mini shampoo bottles that go along with it). Hence why she was given the task of packing toiletry bags. She’ll also be packing the snacks for this trip, which if you’ve ever seen the candy dish on her desk, you know why. Girl has good taste in goodies.
  • Because Kelly Mazurkiewicz has mad (and we mean mad) map-folding skills and she can also program a GPS like no one else, we know with her on board we’ve got those items covered. No good getaway driver would be without gas money — and Kelly is no exception. And because she loves to entertain, she has also made up a list of Michigan facts (I mean who can resist a game of 99 Questions while on the road)?
  • Anna Daugherty is like a Cub Scout on steroids — this girl is literally prepared for anything and everything that we could possibly encounter on this trip. So along with SPF 15, she’ll be bringing the first-aid kid and a long list of stops and destinations that we’ve just got to hit up to make this trip the.best.Michigan.trip.EVER!

You better believe that when the M3 van pulls out of our parking lot, heads to the Capitol for our #MeetMichigan with @m3_group kickoff event at 10 a.m. Tuesday, June 28 and then the open road, that it will be the most efficiently packed and well-stocked road trip vehicle on the planet.

And while we were sure to pack plenty of Capri Suns and granola bars, we didn’t forget about you — our loyal Twitter fans. Our van is also stocked with super fun #MeetMichigan giveaways, like T-shirts and bumper stickers that you can win by being the first to meet up with us at select Tweeted locations throughout our journey.

So logon to Twitter now, follow us @m3_group, or “like” us on Facebook and find out what else we’re bringing as we #MeetMichigan.

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A Survivor’s Guide to Social Media

Posted June 16, 2011, by M3

I’m going to assume it is safe to say that if you’re reading this blog you know at least a little bit about social media.

But did you know, according to Marketingcharts.com, the change in social media use among Baby Boomers age 55-64 rose from 9 percent in December 2008 to 43 percent in December 2010. This means that more individuals and businesses are making the transition to Facebook and Twitter in order to promote and increase advertising.

Is it enough to just have an account to get desired results? I’m going to say, probably not. Don’t fret, below are a few ways to maximize your social media tools to create huge differences that will drive your personal or business accounts.

Facebook

It’s always a good idea to encourage interaction with your audience a.k.a “Facebook friends.”  To do this you can:

  • Initiate discussions on your Facebook page
  • Have giveaways or contests
  • Create photo albums from events and include meaningful captions
  • Start polls
  • Post links to your wall that you think your friends would find insightful
  • Ask users to “like” your page to increase traffic to your site
  • “Like” others’ posts you find interesting
  • Always keep the material fresh, repeated messages get ignored
  • Write meaningful status updates that will encourage others to visit your page

Twitter

First and foremost, don’t be intimidated if you don’t have any followers yet. Here are some helpful tips to increase the numbers.

  • Start following companies you’re interested in
  • Write tweets that include hashtags (#) – that makes them searchable
  • If you can, include others in your tweet to increase viewership
    Ex.
    Had a blast today #shopping with @Rachel_Dover! #LoveLansing
  • Follow hashtags you’re interested in
  • Find tweets from others that interest you and re-tweet (RT) it or reply
  • Use the 9:1 ratio. For every tweet you post, re-tweet or share nine other posts or links
  • Create lists so you can keep similar interests all in one spot
  • Stay active, don’t give up after a few tweets
  • Include a picture and a quick bio so others can check for similar interests

Social media can be very cost effective in getting your message across, if used to its full potential. Try these tips and watch your viewership and followers double!! There are no excuses now!

This post was written by Michigan State University grad and M3 intern Katie Hans

In Defense of the Dash

Posted June 2, 2011, by M3

The em dash. Not to be confused with the en dash or — worse yet — the hyphen, is that handy grammar tool that allows you to interject an extra phrase or aside in the middle of your sentence (as I just sampled above).

First of all, I don’t like it when people mistake using a hyphen as a dash.

I went to the market – purchasing things like milk and eggs – before heading to work.

Nope.

I went to the market — purchasing things like milk and eggs — before heading to work.

That’s more like it.

With that out of way, it’s time to get to the issue at hand. I was inspired to write this post after stumbling across an article in Slate about the use (and misuse) of the dash. Noreen Malone, who wrote the article, vehemently attacks the em dash claiming it’s wildly overused in today’s contemporary writing.

She said the dash is an indicator of lazy writing; that is, the sentence containing the dash could have been rewritten to be more concise and, more importantly, without a dash.

This personally bothered me because, well, I love dashes. And I like to think I use them correctly, so being told they’re unacceptable and unprofessional no matter what their usage was a bit startling.

Perhaps my love for the dash came in one of my journalism classes. I dared to use a dash in a lead for a story. My professor returned my grade having marked me down for using the dash. In his comments he, not only told me dashes are not a part of AP style — which they definitely are because I checked — he referred to them as hyphens.

I needed to defend my dashes.

And so began me finding plenty of places in my writing for the dash, but — as the Slate article suggests — being careful it’s not too many.

There are two different situations where the dash can be implemented. The most well known reason is when you want to add something in without using parentheses or commas, which whisper a contained phrase as opposed to calling attention to it.

The other? Basically when it feels right to use it. That’s where the em dash comes in for me, especially when the material you’re writing is allowed to have a bit of a conversational tone to it. To me it makes a sentence sound more natural and easier to read and understand.

Noreen Malone, writer of the angry dash-hating Slate article, suggests the dash as a grammatical cop-out. People use it so frequently because it’s safe; there is essentially no way the dash can be used incorrectly in terms of grammar or AP style rules because there really aren’t any strict guidelines for them.

Personally, I’d rather read something littered with dashes than something where fragments are split up by semi-colons or commas are in places where periods should be. If there’s a tool out there that allows people, not so great at grammar, to compose some sentences with syntax variety, then by allmeans. And let those who do know their grammar use the dash at their discretion.

Just be careful, fellow dash users, and I think we should be just fine.

This post was written by M3 intern and Michigan State University student Brandon Kirby.

Good PR is Music to the Ears

Posted May 26, 2011, by Anna Daugherty

A recent episode of Fresh Air featured renowned conductor James Levine, who has led the Metropolitan Opera since 1971. During this interview, Levine revealed that conducting is something he actively tries not to do; his job is merely to provide the players with subtle cues and allow them to make their own beautiful music with his support.

PR is something like this, or at least it should be. Professionals work tirelessly behind the scenes to hit all the right notes, securing press coverage, social media mentions and positive public awareness. They make hundreds of connections a day with a variety of people, spinning a broad web of possibilities, just as an orchestra’s many instruments come together to create a broad, multi-faceted sound.

Conductor Baton - Purpleheart and HollyThere are plenty of cases in which a PR pro, entrusted with a clients’ high-profile brand, uses it for personal gain. These people are so desperate to make a splash for themselves that they sometimes forget the real music comes from spreading their clients’ message and not from their own wild gesticulations.

As the person behind the curtain pulling the strings, it’s a PR pro’s job to not overshadow their clients’ needs with their own posturing. It’s not about them. PR is, essentially, about allowing clients – and their brand, services and products to shine.

Discos, Hotels and Mobile Messaging

Posted May 19, 2011, by Peter-Ruffing

“There is no second to market, there’s only first,” Ian Schrager

Those words come from the co-founder of the iconic Studio 54, who later became the pioneer of the boutique hotel business. As an innovator, Ian Schrager was the first to discover that travelers wanted more from their hotels than a bed and bathroom. Schrager was the first hotelier to focus on the aesthetics by creating beautiful common spaces for his guest to relax, enjoy and been seen in.

Being the first proved to be crucial to Schrager in building his hotel empire.

Another opportunity for today’s business leaders to be first is upon us and the wise people to spot this will enjoy riding the wave.

That opportunity in using text messages or “mobile messaging” to get your business or product in front of your market.

Opt-in mobile messaging is still in its infancy but has huge growth potential. The statistics are mind boggling; the Mobile Marketing Association reports:

  • More than 2 billion text messages are sent in the United States every day.
  • 3-4 times more text messages are sent than mobile phone calls made daily.
  • There are more than 270 million mobile devises in the US for a 90 percent saturation rate.

According to the Pew Internet & American Life Project, most cell phone owners use only two of the main functions on their phones: taking pictures and text messaging. Other popular uses are for going online, sending email, playing games, listening to music and recording videos.

It would seem cell phones are used for just about everything, except talking.

The businesses that recognize these analytics and how they can leverage their messages to a highly targeted audience will reap the rewards of being a pioneer.

What makes mobile messaging so impressive?

  • Opt-In/Permission based — your prospect says he wants to hear your message.
  • Instant and timely — important for the “we want it now” society we live in.
  • 95 percent read rate — show me another medium with those types of numbers.

Contact a firm that specializes in helping businesses get their message out via mobile messaging. Be one of the first to market and recognize the impact that mobile messaging can bring to your business.

Remember; “If you’re not the lead dog, the scenery never changes!”

F-Bombs and Beer: Reacting to a Twitter Crisis

Posted May 12, 2011, by Julie Becker

I never took physics, though I’m familiar with Newton’s Third Law of Motion: “For every action, there is an equal and opposite reaction.” But is such the case with Twitter?

Case #1: @ChryslerAuto

I’ve been pondering this question since March when Chrysler faced its biggest Twitter blunder to date. On March 9, an employee from New Media Strategies (NMS), Washington D.C., posted a tongue-in-cheek tweet criticizing the standard of drivers in metro Detroit.

Word of the tweet spread like wildfire proving, yet again, you can never really “delete” a tweet.

In response, @ChryslerAutos tweeted an apologetic message stating, “We are taking steps to resolve it.” Most, if not all, subsequent press surrounding the PR nightmare included a firm and succinct statement that the employee responsible for the tweet had since been terminated.

  • Action: Accidental Twitter post.
  • Reaction: Fired.

Case #2: #RedCross

Rewind to the evening of Feb. 15, 2011 when representative Gloria Huang for the American Red Cross tweeted an equally accidental post from the @RedCross account about #gettngslizzerd on Dogfish Head beer.

As you might expect from one of the largest health and crisis management organizations in the world, the Red Cross was poised to respond.

The Red Cross account removed the tweet and responded with an honest, transparent blog including the facts about what happened, chocking it all up to “being human.” The Red Cross was also quick to state Huang would not be terminated.

In the hours that followed the blunder and correction, support was garnered from hundreds of Red Cross followers, including Dogfish followers who launched a donation community around the “#gettngslizzerd” hashtag.

  • Action: Accidental Twitter post.
  • Reaction: Spike in online donations.

So what’s a brand to do?

When it comes to social media, humans are both the problem and the solution. It’s naïve to think that mistakes will not be made. People like Twitter because it creates a voice for organizations (including really big organizations, like Chrysler and the Red Cross). Just as easily as a voice can create chaos, a voice can create resolve.

Social media is about transparency and our voices can create or destroy that transparency. It’s up to us. While these are isolated cases, you can see the positive benefits of keeping an open, transparent brand – even in the face of embarrassing F-bombs and beer. What have you got to lose? As mother always said, honesty it really the best policy.

These case studies may not have equal and opposite reactions, or even the same reaction. However, it’s safe to say that the reactions reflect the brand just as much as the accidental tweets themselves.

So, what kind of brand do you want to build and how will your response in the face of a PR crisis contribute to that brand? While you ponder these new age laws of motion according to Twitter, I’m going to crack a cold one with Gloria.

A Social Media Lesson From Morgan Freeman

Posted May 5, 2011, by M3

Morgan Freeman is known internationally for his authoritative speaking voice. I bet even with the mere mention of his name you could hear this blog narrated in his comforting voice. There are Facebook pages with millions of fans dedicated solely to Freeman’s voice. It is a huge part of his personal brand and identity.

With corporations popping up on social media sites daily, it would be easy to get caught up in an identity crisis. The evolution of social media is one factor that has led the general public to become more critical of the corporate voice. People want to feel like they are communicating with someone personally. They don’t want corporate marketing driven posts but rather a conversation.

To maintain a sense of consistency and brand awareness, companies need to find a voice. Many factors can go into deciding which style is right for a brand. A voice can range from humorous to formal, first person to third person or even personal to general. The audience should be a driving force in deciding which voice is right to use, but not the deciding factor. The voice must be authentic. Social media shouldn’t change an entire corporate culture. It would be painfully obvious to the public if a brand tries to sound like a different organization. Freeman himself has had problems with voice doubles or imitators.

Specifying and managing a voice will help lead to brand recognition and sharable content. The content itself will determine how successful a social media campaign will be (but we will leave that for another blog). Corporations have to keep in mind the possibility of losing their voice. If accounts are left to one employee, what is the back up plan? Is the account passed on to someone else? Do they let their social media connections know?

This is where the professionals come in. Agencies can take this burden off the corporation or give them the tools to create a backup plan necessary for situations such as these. Even Freeman has an agent to handle his gigs. Whether or not an agency handles the account, its important to be identifiable, authentic and have a plan.

This post was written by M3 intern and Michigan State University student Veronica Kieffer.

Hey!

Posted April 28, 2011, by Emily Caswell

Quick! Go to your inbox right now and do a subject search for “Hey!” How many emails come up?

My guess? (Or at least the number in my inbox) is about 20. And I clean out my inbox … a lot. Luckily for me most of my “Heys” are from friends and family. So the subject is not too vital, but how many of your “Hey” emails are from coworkers, clients, customers, employees, bosses?

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Just as this blog could have gone in many directions with a title like “Hey!” (I mean I could have been blogging about anything from a killer shoe sale to the destruction in Japan) an email titled “Hey!” could contain just about anything.

Imagine if every email in your inbox came with that subject? Mayhem! What to do you respond to first?

In an effort to cut back on “Hey is for horses” responses, the team here at M3 and Capital Area Women’s LifeStyle Magazine decided to take a stand and make our office a “purposeful subject line ONLY” office.

Okay, that sounds really stuffy but as you can tell by meeting some of our team members, we are anything but stuffy. Still, we are driven and efficient and BUSY, which is the main reason we made the switch.

Now instead of “Hey,” subject lines around here read more like “FOR EDITS: CAWLM_May_2011_coverstory.”

Even if you don’t work here and I bet you know what the recipient of that email is supposed to do with it.

So next time you’re about to hit the send button, take a second look at your subject line and make sure it has a bit of direction. I promise it’ll make your life, as well as the lives of others, easier and more organized.

On top of that (and I promise it’s not just because of my journalism background) a purposeful subject line will get the reader’s attention – always a plus – killer shoe sale or not. (Although, personally, I’m always hoping for the shoe sale).

The Power of the Infomercial: Three Reasons You Can’t Say, “No!”

Posted April 21, 2011, by Lindsey Whitehill

Television ads interest me more than most people; I sometimes even “shush” people during commercials, rather than the actual program. Now that I work in advertising, I find myself digging even deeper into commercials to locate the strategies and techniques used to sell products. I am fully capable of removing myself from the audience in order to dissect a regular TV advertisement, but when it comes to the infomercial, I am powerless.

Here is a short list of items I own due to watching infomercials:

I took it upon myself to locate the three tactics that (I believe) are accountable for my illogical spending on infomercial products.

The Attention-Grabbing Introduction

For the most part, a direct question is raised such as, “Are you tired of going through the pain and torture of shaving?” Accompanied by footage of individuals massively struggling with life prior to owning that particular product.

The personal questions and relatable footage sparks a connection between the infomercial and its viewer. The product now has the viewer’s full attention.

Length of Advertisement

Regular TV advertisements are typically five, 10, 15 or 30 seconds. An infomercial, on the other hand, can range anywhere from two minutes to hours on end. At first I thought the ShamWow was just a fancy paper towel, but after two minutes I was completely sold. The ShamWow picked up what the ordinary paper towel left behind, dried dishes, pets, clothes, a boat, a car and removed Coca-Cola from white carpet! I also learned that the ShamWow holds 12 times its own weight in liquid. WOW! With the time allotted, the advertisement demonstrated many of the reasons in which the ShamWow is way more useful than a stupid paper towel.

Incentives

Because infomercials require the audience to take an action, such as pick up the phone or order online, they use incentives to put people in motion. For example, if you order your Perfect Fit Buttons in the next 20 minutes you will receive another set absolutely free! And that’s not all, if you order now they will also throw in a bonus Shoes Under (a shoe container that fits perfectly under your bed). What do Perfect Fit Buttons and shoe storage have in common? Nothing, but it allows the audience to feel as though they are getting a bargain! Leaving no time to stop and think about the actual purchase.

These three strategies add up to be what I consider the killer combo. A combo I plan to put into action … right after these very important messages …