Author Archive

How Well do you Know the Millennials?

Posted March 1, 2012, by Taylor Kelsaw

Generation Y, also known as the Millennial Generation (or Millennials), often get bond into other monikers like Generation Next, Net Generation, Echo Boomer. These titles describe the demographic cohort following Generation X. The name Echo Boomers refers to the size of the generation and its relation to the Baby Boomer generation.home2_img1_geny

Every generation has an archetype and while statistics admit to not defining the year of birth exactly for Millennials, it ranges from 1976 to 1982.  However, it is important to note that in China the birth years of the so-called Millennials don’t exist at all because of the rapid rate of change in that country, those demographics are known as post ‘70s, post ‘80’s and post ‘90’s generations.

What do we know about them? Their purchasing power is enormous, and as a business owner, your future success depends greatly on winning them over. In the 1997 book, The Fourth Turning, authors William Strauss and Neil Howe suggests that modern history repeats itself every four generations.  The authors describe that four-cycles always come in the same order. The first one, the High cycle, occurs when a new order or human expansion is developed, replacing the older one. The next cycle is called the Awakening. More spiritual than the previous, this is a time of rebellion against the already established order. The third cycle is known as the Unraveling, when elements of individualism and fragmentation take over society, developing a troubled era which leads directly to the Fourth Turning, an era of crisis dominating society during which a redefinition of its very structure, goals and purposes is established.

Of these four divisions of type, come what the authors indicated are the: Prophet, Nomad, Hero and Artist. According to the aforementioned book, Millennials belong to the Hero category, featuring a deep trust in authority and institutions; being somewhat conventional, but still powerful. They grew up during an Unraveling cycle with more protections than the previous generation (Gen X). They are heavily dependent on team work, and thus, when they come of age, turn into the heroic team-working young people of a Crisis. In their middle years, they become the energetic, decisive, and strong leaders of a High cycle; and in old age, they become the criticized powerful elders of an Awakening cycle. Another previous generation that belongs to this category is what was called The Greatest Generation (1916–1924).

As a baby boomer myself, I find that this information indicates a proactive need to the global business community to be keenly aware of the each generation’s motives, inputs, imprints and categorizations to reach them effectively and frequently. Currently, the spending data suggest that Millennials are spending upwards of $200 billion annually. One study has suggested, in fact, that their influence on spending reaches as much as half of all spending power in the economy. Records indicate that Millennials are 100 million strong and by far are the largest generations in U.S. history.

What else do we know? Generation Next, AKA Millennials, who were college students, born between 1982–1992, were frequently in touch with their parents and they used technology at higher rates than people from other generations. I can attest to this as a parent of one. Still to this day, my son uses his technological skills to reach out to me in various forms of communication. I often find myself asking him “how to” do something on one of my gadgets. Other surveys have found that 97 percent of these students owned a computer, 94 percent owned a cell phone and 56 percent owned an MP3 player. They also found that students spoke with their parents an average of 1.5 times a day about a wide range of topics. Other findings revealed 76 percent of students used instant messaging, 92 percent of those reported multitasking while instant messaging, 40 percent of them used television to get most of their news, and 34 percent of students surveyed used the Internet. Generation Y’s online presence is growing, as evidenced by the website GenerationYGirl.com founded in 2011 to provide a voice for women coming of age in the recession.

As many of our readers of the magazine and perhaps even our Facebook page are women, I think it important to point out the power that you women have more now than ever before. Be sure to utilize your tech-savvy selves to help us understand your needs, wants and desires. We didn’t know until recently that a lot of you think that email is beginning to be treated as a spam warehouse, so we should take note not to try and use it to reach this demographic. We do know what you think of social media and we continue to try and advance our skills at reaching you Y’ers through it. Marketers pay close attention because the edgier designs and traditional molds to reach these savvy consumers require you to incorporate a new architectural paradigm approach. Throw away those old molds and bring on the buzz creations immediately!

Become a Publisher – Reevaluating Tactics in the Marketing World

Posted November 17, 2011, by Taylor Kelsaw

Hosting a radio program has enabled me to do more research than ever before about marketing, the constant changes that being a leader in the area can bring about to your work place, and how you must invest the time and energy to gain acceptance and re-acceptance of your clients. What must we do to move them forward? chart

The variety of options for customer marketing, engagement and implementation ranges from social media to SEO (Search Engine Optimization), to email marketing to online advertising; trust me, it can be overwhelming. Content-rich online marketing changes everything and the results can be huge. One of the most common marketing questions we hear from the client side is, “When is it time to change tactics?”

One might suggest that the answer is through the intersection and/or integration of social media, SEO and content marketing. When social media and SEO are brought together like salmon and wasabi, then content becomes the rice holding everything together, and the perfect sushi is formed. Content is essential to a social media strategy, and understanding this is a part of the customer-centric social content and is absolutely required.

Social media statistics suggest that Google handles about 88 billion searches each month. YouTube is the second most popular. Facebook now has more than 600 million users. Twitter has nearly 200 million accounts. LinkedIn is at 101 million users and FourSquare grew 3,400 percent in 2010.

Consumers don’t seem to be engaged by the old traditional interruptive marketing. Perhaps it’s their desire to become more educated about behaviors, and information consumption and sharing have changed as a result. B2B (Business to Business) and B2C (Business to Consumers) customers both demand and expect to seek out information via a search. They also expect to become engaged with the findings of the search.

Today a lot of corporate marketing is structured to create content around products and services and not around becoming a publisher, which is a large part of what you become when you proactively create content for your social media platforms. Does this lead to the idea of tactical change involving a content-marketing program? It should, and the superabundance of publishing tools and alternative stages now make it possible for companies to brand and create content with media that challenges some broadcast communications companies.

Companies must now retool their content-marketing strategy utilizing social media and SEO. These strategies must be used in order to reach the customer expectations with frequency in an integrated format that increases reach through discovery, consumption and sharing. In addition, the integration of the social media and SEO will enlighten, and could easily bring about a cogent decision to buy.

It is my opinion, that organizations that embrace this concept should outshine and outlast their competition by taking the lead in the race to become the most successful marketing marathoner around.

Editor’s Note: This post was written by M3’s new Executive Producer. Taylor is also co-host of Michigan in Motion on the Michigan Business Network.